FUNN — Mahara Bike Shop

Free Delivery Over AED 300 All Products
Refund Policy

Haven’t found an answer to your query?

We have a hassle-free refund policy. If you’re not satisfied with your purchase, you can request a refund within 24 hours of receiving the item. Please review our refund policy for detailed information on eligibility and conditions.

To request a refund, please contact our customer support team with your order details and the reason for the refund. We will guide you through the process and provide you with the necessary instructions.

Once we receive your refund request and the returned item, we will inspect it to ensure it meets our refund criteria. The refund process typically takes 5 business days to complete. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

Refunds are generally issued using the same payment method used for the original purchase. If this is not possible, we will work with you to find an alternative refund method that is mutually convenient.

We do not charge any additional fees for processing refunds. However, please note that any shipping fees incurred during the return process may not be refundable unless the return is due to our error or a defective product.

In some cases, we may offer the option to exchange the item for an alternative if it is available. Please contact our customer support team to discuss the possibility of an exchange.

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