At Noor Al Mahara Bicycle Trading LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website.
1. Information Collection
1.1 Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, phone number, billing and shipping address. We collect this information to process your orders, communicate with you, and provide a personalized shopping experience.
1.2 Usage Information: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing patterns. This information helps us analyze website performance, improve our services, and enhance your overall experience.
2. Information Use
2.1 Order Processing: We use the personal information you provide to process and fulfill your orders, including order confirmation, shipping, and delivery updates.
2.2 Communication: We may use your contact information to communicate with you regarding your orders, respond to your inquiries, and provide customer support. We may also send you promotional emails or newsletters if you have opted to receive such communications. You can unsubscribe from these communications at any time.
2.3 Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products, and provide relevant offers and promotions based on your preferences.
3. Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or conducting business activities on our behalf. These service providers are bound by confidentiality agreements and are not permitted to use your information for any other purposes.
3.2 Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property. This includes sharing information with law enforcement agencies, regulatory authorities, or in response to a court order or subpoena.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Your Choices
You have the right to review, update, or delete the personal information we hold about you. You can also choose to opt out of receiving promotional emails or newsletters by following the unsubscribe instructions provided in the communication. Please note that certain information may be necessary for order processing or required by law, and we may retain it as permitted by applicable regulations.
6. Updates to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at +971 4 337 9988.
Privacy Policy: Use of Cookies
1. What are Cookies?
1.1 Cookies are small text files that are placed on your computer or device when you visit a website. They are widely used to make websites work more efficiently and provide a personalized browsing experience. Cookies can also enable website owners to gather information about visitors’ preferences and behavior.
2. How We Use Cookies
2.1 Essential Cookies: We use essential cookies that are necessary for the basic functioning of our website. These cookies enable you to navigate our site, access secure areas, and make use of essential features like shopping cart functionality.
2.2 Analytical Cookies: We use analytical cookies to collect information about how visitors use our website, such as the pages they visit, the time spent on each page, and any errors encountered. This data helps us improve our website’s performance and optimize the user experience.
2.3 Functional Cookies: Functional cookies enhance your browsing experience by remembering your preferences and settings. For example, these cookies may remember your language preference or your login details for future visits.
2.4 Advertising and Marketing Cookies: We may use advertising and marketing cookies to deliver personalized advertisements based on your interests and browsing behavior. These cookies may also track the effectiveness of our marketing campaigns.
3. Third-Party Cookies
3.1 We may allow third-party service providers, such as analytics or advertising partners, to place cookies on our website. These third parties may collect information about your online activities over time and across different websites.
3.2 We are not responsible for the privacy practices of these third-party websites or the information collected through their cookies. We encourage you to review the privacy policies of these third parties for more information about their data processing practices.
4. Cookie Management
4.1 You have the option to manage or disable cookies through your web browser settings. Please note that blocking or deleting cookies may affect the functionality and performance of our website.
4.2 You can typically find information about cookie management and settings in the “Help” or “Preferences” section of your web browser.
5. Updates to the Privacy Policy
5.1 We may update or modify this Privacy Policy regarding the use of cookies at any time. Any changes will be effective immediately upon posting on our website.
6. Contact Us
If you have any questions or concerns about our use of cookies or our Privacy Policy, please contact us.
Last Update: 01/06/2023